Oruniva™
Operated by Tianjin Bowen Peiyou Technology Co., Ltd.
Business Address: Room 905-3, No. 8 Tianbao Nanhuan Road, Tianjin Baodi Energy-saving and Environmental Protection Industrial Zone
Customer Support Email: service@oruniva.com

Terms and Conditions

Introduction

Welcome to Oruniva™.

These Terms and Conditions describe the rules, responsibilities, and general conditions that apply when customers access and use the Oruniva™ website.

By visiting this website, browsing our products, or interacting with our services, customers acknowledge and agree to follow these terms.

Oruniva™ is committed to maintaining a transparent, reliable, and customer-focused online experience.

Company Information

Oruniva™ is owned and operated by:

Tianjin Bowen Peiyou Technology Co., Ltd.

The company manages this website, provides customer support, and is responsible for the operation of the Oruniva™ online store.

Brand Name:
Oruniva™

Legal Company Name:
Tianjin Bowen Peiyou Technology Co., Ltd.

Business Address:
Room 905-3, No. 8 Tianbao Nanhuan Road, Tianjin Baodi Energy-saving and Environmental Protection Industrial Zone

Customer Support Email:
service@oruniva.com

Website Usage

Customers may access and use this website for lawful purposes and personal shopping-related activities.

When using the Oruniva™ website, customers agree to:

• Provide accurate information when required

• Use the website responsibly

• Respect applicable laws and regulations

• Avoid activities that may negatively affect website operation

Customers should not attempt to interfere with website functionality, security, or normal operation.

Product Information

Oruniva™ makes reasonable efforts to provide accurate product information, including descriptions, images, features, and related details.

However, customers should understand that:

• Product appearance may vary slightly due to different device displays

• Product details may be updated when improvements are made

• Information is provided to help customers make informed decisions

If customers have questions about products before placing an order, they are encouraged to contact our support team.

Customer Responsibilities

Customers are responsible for reviewing available product information and providing accurate information when interacting with our website.

Customers should ensure that:

• Contact information is correct

• Delivery information is accurate

• Website usage follows these Terms and Conditions

Providing incorrect information may affect communication or service processing.

Intellectual Property

All website content associated with Oruniva™, including but not limited to:

• Brand elements

• Website design

• Text content

• Product presentation materials

• Visual elements

is protected by applicable intellectual property principles.

Customers may view website content for personal purposes but should not reproduce, distribute, modify, or use website materials without appropriate authorization.

Service Availability

Oruniva™ works to maintain reliable website availability and service accessibility.

However, temporary interruptions may occur due to:

• Website maintenance

• Technical updates

• External service conditions

• Other operational circumstances

We aim to restore normal service as efficiently as possible when interruptions occur.

Customer Communication

Customers may contact Oruniva™ regarding:

• Product questions

• Service requests

• Order-related assistance

• Policy questions

• General inquiries

Our customer support team reviews requests carefully and provides guidance based on the information available.

Customer Support Email:

service@oruniva.com

Customer Service Phone:

+8613924612867

Customer Service Hours:

8:00 AM–10:00 PM

Return And Refund Information

Customer return and refund requests are handled according to the Oruniva™ Return & Refund Policy.

Customers may request eligible returns within:

30 days after delivery

Approved refunds are processed according to the applicable refund procedure.

Refund processing time:

7-10 business days

Customers requiring assistance should contact our support team.

Shipping Information

Shipping-related matters are handled according to the Oruniva™ Shipping Policy.

Customers are encouraged to review shipping information carefully and ensure that provided delivery details are accurate.

If customers experience shipping-related questions or unusual situations, our support team is available to provide assistance.

Privacy Protection

Oruniva™ respects customer privacy and handles personal information according to our Privacy Policy.

Customers are encouraged to review our Privacy Policy to understand how information is collected, used, and protected.

Prohibited Activities

Customers agree not to use this website for activities that may:

• Violate applicable laws

• Damage website functionality

• Misuse website content

• Interfere with other users’ experience

Oruniva™ reserves the right to take appropriate action when website misuse occurs.

Limitation Of Website Information

While Oruniva™ works to maintain accurate website information, occasional updates or adjustments may occur.

We continuously improve our website content, product information, and customer service processes.

Customers are encouraged to contact us if they require clarification regarding any information.

Changes To These Terms

Oruniva™ may update these Terms and Conditions when necessary to reflect changes in website operations, services, or policies.

Updated versions will be published on this page.

Customers are encouraged to review these terms periodically.

Contact Information

For questions regarding these Terms and Conditions, please contact:

Company:
Tianjin Bowen Peiyou Technology Co., Ltd.

Brand:
Oruniva™

Email:
service@oruniva.com

Phone:
+8613924612867

Customer Service Hours:
8:00 AM–10:00 PM

Oruniva™ appreciates your trust and commitment to maintaining a clear and respectful online experience.