ORUNIVA™

Privacy Policy

Thoughtfully designed portable camping tableware for outdoor moments and everyday adventures.

Brand Oruniva™

Legal Company Tianjin Bowen Peiyou Technology Co., Ltd.

Legal Representative Song Haiqiang

Business Address Room 905-3, No. 8 Tianbao Nanhuan Road, Tianjin Baodi Energy-saving and Environmental Protection Industrial Zone

Email service@oruniva.com

Phone +8613924612867

Customer Service Hours 8:00 AM–10:00 PM

Oruniva™
Operated by Tianjin Bowen Peiyou Technology Co., Ltd.
Business Address: Room 905-3, No. 8 Tianbao Nanhuan Road, Tianjin Baodi Energy-saving and Environmental Protection Industrial Zone
Customer Support Email: service@oruniva.com

Privacy Policy

Introduction

At Oruniva™, we respect the importance of protecting personal information and maintaining customer trust.

This Privacy Policy explains how Oruniva™ collects, uses, protects, and manages information when customers visit our website, communicate with our team, or interact with our products and services.

Oruniva™ is owned and operated by Tianjin Bowen Peiyou Technology Co., Ltd., which manages this website and is responsible for handling customer information related to website operations and customer service activities.

By using this website, customers acknowledge that information may be handled according to the practices described in this Privacy Policy.

Information About Our Company

Brand Name:
Oruniva™

Legal Company Name:
Tianjin Bowen Peiyou Technology Co., Ltd.

Business Address:
Room 905-3, No. 8 Tianbao Nanhuan Road, Tianjin Baodi Energy-saving and Environmental Protection Industrial Zone

Customer Support Email:
service@oruniva.com

Our company maintains transparent communication practices and provides customers with accessible ways to contact us regarding privacy-related questions.

Information We Collect

To provide website services and customer support, Oruniva™ may collect different types of information depending on how customers interact with our website.

Information Provided By Customers

Customers may provide information when they:

Contact our customer service team
Request assistance
Submit inquiries
Communicate regarding products or services
Provide information related to customer support requests

This information may include contact details and information necessary to respond to customer questions.

Website Usage Information

When customers visit our website, certain technical information may be collected automatically.

This may include:

Browser information
Device information
Website interaction information
General usage activity

This information helps us understand how customers use our website and allows us to improve website performance and user experience.

Communication Information

When customers communicate with Oruniva™, we may retain relevant communication records to:

Provide customer support
Review previous requests
Improve service quality
Maintain accurate communication history

How We Use Information

Oruniva™ may use collected information for purposes including:

Providing Customer Support

We use information to respond to customer questions, provide assistance, and handle service requests.

Improving Website Experience

Information about website usage may help us understand customer preferences and improve website functions, product presentation, and overall user experience.

Maintaining Service Operations

Information may be used to support website operation, security protection, and service management.

Communicating Important Information

We may use contact information to provide responses related to customer inquiries, service updates, or necessary communication.

Information Protection

Oruniva™ takes reasonable measures to protect customer information and maintain appropriate safeguards.

We aim to protect information from unauthorized access, misuse, alteration, or disclosure through responsible information management practices.

While we work to maintain secure systems and processes, customers should understand that no online transmission method can guarantee absolute security.

Information Sharing

Oruniva™ does not sell customer personal information.

Customer information is handled only for legitimate business purposes, including providing services, responding to inquiries, improving operations, and maintaining website functionality.

Information may be shared only when necessary for service operation or when required to comply with applicable legal obligations.

We carefully consider customer privacy when managing any information-related activity.

Cookies And Website Technologies

Oruniva™ may use cookies and similar technologies to improve website functionality and customer experience.

Cookies help websites remember certain information and support features such as:

Website performance improvement
User preference recognition
Better browsing experience
Service optimization

Customers may adjust browser settings to manage cookie preferences. However, disabling certain technologies may affect some website functions.

Third-Party Services

Our website may use third-party services that support website operation, analytics, communication, or technical functions.

These third parties may process information according to their own privacy practices.

Oruniva™ encourages customers to review relevant third-party privacy information when interacting with external services.

Data Retention

Oruniva™ retains customer information only for as long as necessary to support legitimate business purposes, provide customer assistance, maintain records, and comply with applicable requirements.

When information is no longer needed, appropriate steps may be taken to remove or protect it.